Shipping policy

At Her Essentials, we aim to make your shopping experience simple, reliable, and convenient.

Shipping Across Pakistan

We deliver our products all across Pakistan.

  • Delivery Time: 3–5 working days

Shipping Charges:

  • Orders of PKR 3,000 or above: FREE Shipping
  • Orders below PKR 3,000: PKR 180 shipping charges

Delivery times may vary slightly depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Order Processing

Once your order is successfully placed, our team will process and dispatch it as soon as possible. You may receive an order confirmation and shipping information through the contact details provided at checkout.

Please make sure your name, phone number, and complete delivery address are correct to avoid delays.

Free Returns, Exchanges & Refunds

We offer a 14-day return, exchange, and refund policy without asking unnecessary questions.

If you are not satisfied with your purchase, you can contact us within 14 days of receiving your order to request a return, exchange, or refund.

Return shipping is FREE for eligible returns.

Return Conditions

To ensure a smooth return process:

  • The return request must be made within 14 days of delivery.
  • The product should be returned in its original condition and packaging where possible.
  • Products should not be unnecessarily damaged, used, or altered.
  • Our team may request basic order details to verify the purchase and process your request.

Refunds

Once your returned product is received and processed, we will initiate the applicable refund according to your order and payment method.

The time required for the refund to reach you may vary depending on the payment method and financial institution.

Need Help?

For any questions regarding shipping, returns, exchanges, or refunds, contact our customer support team:

Email: Support@her-essentials.store
Phone/WhatsApp: +92 320 7208707

Her Essentials
Sector E, Phase 8 Bahria Town, Rawalpindi, Pakistan