Contact Us
We're Here to Help
Have a question about a product, order, delivery, return, exchange, or refund?
The Her Essentials support team is here to help. Feel free to contact us and we'll do our best to assist you.
Get in Touch
Email
Support@her-essentials.store
Phone / WhatsApp
+92 320 7208707
Office & Warehouse
Plaza 102, Shop 101, Sector E,
Phase 8 Bahria Town,
Rawalpindi, Pakistan
Customer Support
For faster assistance, please include your order number when contacting us about an existing order.
We can help you with:
- Product information
- Order status
- Delivery queries
- Returns & exchanges
- Refund requests
- Product-related questions
- General customer support
Order & Delivery Support
Orders are generally delivered across Pakistan within 3–5 working days.
For orders of PKR 3,000 or above, shipping is FREE. Orders below PKR 3,000 have a PKR 180 shipping charge.
Returns & Refunds
We offer a 14-day return, exchange, and refund policy, with free return shipping for eligible returns.
Please contact our support team before sending a product back so we can guide you through the process.
Her Essentials
Care Made for Her.
Thank you for choosing Her Essentials. We appreciate your trust and look forward to serving you.