Privacy Policy

At Her Essentials, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from her-essentials.store.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Delivery and billing address
  • Order details
  • Payment-related information required to process your order
  • Information you provide when contacting customer support
  • Website usage and device information, such as IP address, browser type, and device type

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Contact you regarding your order
  • Handle returns, exchanges, and refunds
  • Respond to customer support requests
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Send promotional communications where permitted and where you have chosen to receive them
  • Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers or financial institutions.

Her Essentials does not intentionally store complete payment card information on our own systems. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing and advertising

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment processors
  • Website and hosting service providers
  • Technology and analytics providers
  • Customer support or business service providers

These parties receive only the information reasonably required to perform their services.

We may also disclose information when required by law, legal proceedings, or to protect our rights, customers, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Personal Information

You may contact us regarding the personal information associated with your account or order.

Depending on applicable law and the circumstances, you may request to:

  • Access information we hold about you
  • Correct inaccurate information
  • Request deletion of certain information
  • Ask questions about how your information is used

Some information may need to be retained when required for legal, accounting, fraud-prevention, or legitimate business purposes.

8. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may contact you about products, offers, promotions, or updates from Her Essentials.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

9. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

Her Essentials is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website and products are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Her Essentials
Email: Support@her-essentials.store
Phone/WhatsApp: +92 320 7208707
Office & Warehouse: Sector E, Phase 8 Bahria Town, Rawalpindi, Pakistan

Website: her-essentials.store

We value your trust and are committed to handling your information responsibly.